ChatSimple connects businesses, customers, and employees through a centralized communication channel.
| Added | 04/2024 |
| Price | Pay 根据功能收费 |
| Feature | Web App |
ChatSimple Feature
Key Features:
- Unified Communication Channel: Manage customer communication across channels like email, SMS, Whatsapp, Telegram, Facebook Messenger, Teams, and Livechat.
- Multi-Channel Inbox: View messages from all connected channels in a single inbox.
- Team Collaboration: Assign conversations to team members, collaborate on replies in internal chat.
- Automation: Create automated messages, triggers, and workflows to save time and increase efficiency.
- Smart Routing: Route incoming messages to the right team or individual based on predefined rules.
- Performance Analytics: Track team performance, response times, and customer satisfaction.
Additional Features:
- CRM Integration: Integrates with CRM systems like Salesforce, Zendesk, and HubSpot.
- Help Desk Functionality: Track and manage customer requests, create knowledge base articles.
- Multi-lingual Support: Supports 50+ languages.
- API Access: Integrate with other systems and applications via API.
Pricing:
- Essential Plan: $29/month
- 1 user
- 10,000 contacts
- 10,000 messages/month
- Professional Plan: $49/month
- 3 users
- 50,000 contacts
- 50,000 messages/month
- Enterprise Plan: Custom pricing
- Unlimited users
- Unlimited contacts
- Unlimited messages/month
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